Course catalogue › Communication Skills (CA12)
Communication Skills (CA12) - KASNEB CPA notes, video lessons & podcasts
44 topics, in syllabus order, taught with widescreen video for a laptop, portrait video for your phone, an audio podcast for the matatu, and printable PDF notes. You buy the paper, not the topic.
44 topics
4.7 GB of material · from KES 500
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KASNEB CPA · CA12
Communication Skills
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Topic 01 - Introduction to Communication
A real 75 seconds from the real lesson - not a trailer. Every topic in CA12 comes in both cuts, plus an audio podcast and printable PDF notes.
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44 topics · both options above cover all of them
01
CA12 · UNIT 01
Introduction to Communication
Topic 01 · 161 MB
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02
CA12 · UNIT 02
Introduction to Communication - The Parties and the Barriers by Category
Topic 01 (Part 2) · 103 MB
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03
CA12 · UNIT 03
Introduction to Communication - Flow, Feedback and Benefits
Topic 01 (Part 3) · 96 MB
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04
CA12 · UNIT 04
Introduction to Communication - Barriers by the Cut the Examiner Takes, and What They Cost
Topic 01 (Part 4) · 129 MB
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05
CA12 · UNIT 05
Introduction to Communication - Encoding, Decoding and Feedback, Choosing a Channel, and the Skills of the Person
Topic 01 (Part 5) · 121 MB
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06
CA12 · UNIT 06
Introduction to Communication - Networks, Non-Verbal Signals, Media Richness and Culture
Topic 01 (Part 6) · 128 MB
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07
CA12 · UNIT 07
Types of Communication
Topic 02 · 159 MB
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08
CA12 · UNIT 08
Types of Communication - Direction, Networks, Channel Choice and the Public
Topic 02 (Part 2) · 119 MB
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09
CA12 · UNIT 09
Types of Communication - Visual Communication, Crisis Communication, the System and the Audit
Topic 02 (Part 3) · 80 MB
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10
CA12 · UNIT 10
Types of Communication - Upward Flow, Always-On Channels, Hybrid Working and the Record
Topic 02 (Part 4) · 128 MB
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11
CA12 · UNIT 11
Oral Communication
Topic 03 · 209 MB
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12
CA12 · UNIT 12
Oral Communication - Meeting Officers and Group Decisions
Topic 03 (Part 2) · 105 MB
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13
CA12 · UNIT 13
Oral Communication - Interviewing and the Upward Channels
Topic 03 (Part 3) · 122 MB
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14
CA12 · UNIT 14
Oral Communication - The Impromptu Meeting, Minutes against Resolutions and the Job Interview
Topic 03 (Part 4) · 111 MB
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15
CA12 · UNIT 15
Oral Communication - Appraisal, the Exit Interview, Complaints and Networking
Topic 03 (Part 5)
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16
CA12 · UNIT 16
Oral Communication - The Spoken Channel, One-way Communication and the Types of Listening
Topic 03 (Part 6) · 102 MB
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17
CA12 · UNIT 17
Oral Communication - What Makes Speaking Work, What Wrecks a Presentation, Judging One Afterwards and the Well-constructed Sentence
Topic 03 (Part 7) · 99 MB
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18
CA12 · UNIT 18
Non-verbal Communication
Topic 04 · 152 MB
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19
CA12 · UNIT 19
Non-verbal Communication - Paralanguage, Space, Time and Culture
Topic 04 (Part 2) · 130 MB
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20
CA12 · UNIT 20
Non-verbal Communication - The Face and Eyes, Touch, Mediated Channels and the Limits of Reading
Topic 04 (Part 3) · 128 MB
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21
CA12 · UNIT 21
Non-verbal Communication - First Impressions, Congruence, Difference and Professional Use
Topic 04 (Part 4)
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22
CA12 · UNIT 22
Writing Skills
Topic 05
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23
CA12 · UNIT 23
Writing Skills - The Writing Process, Readability, the Bad-News Letter and the Collection Letter
Topic 05 (Part 2) · 127 MB
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24
CA12 · UNIT 24
Writing Skills - Summarising, Forms and Instructions, the Binding Letter and Editing
Topic 05 (Part 3) · 134 MB
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25
CA12 · UNIT 25
Writing Skills - The Press Release, the Questionnaire, Note-taking and the Reference
Topic 05 (Part 4)
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26
CA12 · UNIT 26
Public Speaking - The Four Modes of Delivery, Questions, Stage Fright and the Occasional Speech
Topic 06 (Part 5) · 126 MB
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27
CA12 · UNIT 27
Public Speaking and Presentation
Topic 06 · 180 MB
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28
CA12 · UNIT 28
Public Speaking and Presentation - Audience Analysis, the Hostile Audience and the Ten Preparatory Steps
Topic 06 (Part 2) · 103 MB
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29
CA12 · UNIT 29
Public Speaking and Presentation - Ethical Communication, Visual Aids by Situation and the Evaluation Report
Topic 06 (Part 3) · 99 MB
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30
CA12 · UNIT 30
Public Speaking and Presentation - The Sales Presentation, the Memorandum and the Last Answers
Topic 06 (Part 4) · 106 MB
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31
CA12 · UNIT 31
Public Speaking and Presentation - The Panel, Teaching, the Interpreter and the Online Presentation
Topic 06 (Part 6)
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32
CA12 · UNIT 32
Group and Team Communication
Topic 07 · 125 MB
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33
CA12 · UNIT 33
Group and Team Communication - Conflict, Convening, Minutes and Presenting
Topic 07 (Part 2) · 129 MB
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34
CA12 · UNIT 34
Group and Team Communication - Roles, Stages, Norms and Cohesion, and the Virtual Team
Topic 07 (Part 3) · 119 MB
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35
CA12 · UNIT 35
Group and Team Communication - Idea Generation, Cross-functional Teams, Peer Review and Handover
Topic 07 (Part 4)
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36
CA12 · UNIT 36
Report and Proposal Writing
Topic 08 · 145 MB
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37
CA12 · UNIT 37
Report and Proposal Writing - Classification, Terms of Reference, and Presenting the Answer
Topic 08 (Part 2) · 127 MB
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38
CA12 · UNIT 38
Report and Proposal Writing - The Executive Summary, Appendices, Competitive Proposals and Clearance
Topic 08 (Part 3) · 129 MB
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39
CA12 · UNIT 39
Information Technology and Communication
Topic 09 · 137 MB
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40
CA12 · UNIT 40
Information Technology and Communication - Meetings, Data, Records and Attention
Topic 09 (Part 2) · 133 MB
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41
CA12 · UNIT 41
Information Technology and Communication - Messaging Platforms, Accessibility, Language and Automated Drafting
Topic 09 (Part 3) · 124 MB
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42
CA12 · UNIT 42
Ethics in Communication
Topic 10 · 148 MB
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43
CA12 · UNIT 43
Ethics in Communication - Persuasion, Whistleblowing, Attribution and the Code
Topic 10 (Part 2) · 136 MB
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44
CA12 · UNIT 44
Ethics in Communication - Conflicts of Interest, Silence, Pressure and Honesty Downwards
Topic 10 (Part 3) · 133 MB
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